Data Protection & Privacy — Effective 1 January 2026
jaya77 Privacy Policy
How jaya77 collects, uses, stores, and protects the personal information of players across Bangladesh. Your privacy is a commitment we take seriously.
This Privacy Policy ("Policy") sets out how jaya77 ("jaya77", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "the Player", "the User") who access or use the jaya77 website and Services available at jaya77.games. This Policy forms part of our overall legal framework alongside the Terms & Conditions.
By registering an account with jaya77 or continuing to use the Services, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Services and contact support to close your account.
Your data, your rights: jaya77 is committed to handling your personal information responsibly and transparently. We do not sell your personal data to third parties for marketing purposes. All data we collect is used strictly to operate the platform, process transactions, and comply with applicable legal obligations.
1. Personal Data We Collect
1.1 Registration Data
When you create a jaya77 account, we collect the following information:
- Full legal name — as it appears on your government-issued identification document.
- Date of birth — to verify that you meet the minimum age requirement of 21 years.
- Mobile number — used for account verification, transaction notifications, and two-factor authentication.
- Email address — used for account correspondence and promotional communications (where consented).
- Residential address — city and district within Bangladesh, collected for identity verification purposes.
- Username and password — your chosen login credentials, stored in encrypted form.
1.2 Financial and Transaction Data
To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer services, jaya77 collects:
- Mobile banking account numbers (bKash, Nagad, Rocket, Upay) associated with your deposits and withdrawals.
- Bank account details where bank transfer is the chosen payment method.
- Transaction amounts, dates, reference numbers, and associated wallet or account identifiers.
- Records of all deposits, withdrawals, bonuses credited, and wagering activity on your account.
jaya77 does not store full card numbers or complete mobile banking PINs. Payment credentials are processed through encrypted channels and are never stored in plain text on our systems.
1.3 Identity Verification Data
Depending on your account activity and withdrawal tier, jaya77 may request one or more of the following documents to complete Know Your Customer (KYC) verification:
- National Identity Card (NID) — front and back.
- Passport biographical data page.
- Driver's licence.
- A recent utility bill or bank statement issued within the past 90 days as proof of address.
- A selfie photograph holding a government-issued ID, where required for enhanced due diligence.
Documents submitted for KYC are stored securely and are used solely for identity verification and anti-money-laundering compliance purposes.
1.4 Technical and Device Data
When you access jaya77, our systems automatically collect certain technical data, including:
- IP address and approximate geolocation (country and city level).
- Device type, operating system, and browser version.
- Session timestamps, pages visited, and navigation patterns within the platform.
- Game session logs — including game titles played, bet amounts, outcomes, and session durations.
- Cookies and similar tracking technologies (see Section 7 — Cookies).
2. How We Use Your Personal Data
jaya77 processes your personal data for the following purposes:
3. Legal Basis for Processing
jaya77 processes your personal data on one or more of the following legal grounds:
- Contractual necessity — Processing required to perform the Services you have contracted for, including account operation, game access, and payment processing.
- Legal obligation — Processing required to comply with applicable KYC, AML, and financial record-keeping obligations.
- Legitimate interests — Processing carried out in the legitimate interests of operating a safe, fair, and commercially viable gaming platform — including fraud prevention, security monitoring, and platform analytics.
- Consent — Processing for marketing communications, where you have given explicit opt-in consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.
4. Data Sharing & Third-Party Processors
jaya77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with carefully selected third parties only where necessary for the operation of the Services:
4.1 Payment Service Providers
Transaction data is shared with payment processors including bKash, Nagad, Rocket, Upay, and partner banking institutions solely to facilitate deposit and withdrawal requests. These parties process your financial data under their own privacy obligations and are not authorised by jaya77 to use your data for any other purpose.
4.2 Game Technology Providers
Game session data (bet amounts, outcomes, session timestamps) is shared with game providers — including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe — to the extent necessary to operate certified game software on the jaya77 platform. These providers are bound by strict data handling agreements.
4.3 Identity Verification Services
Where required for KYC/AML compliance, identity document data may be processed by accredited third-party identity verification service providers operating under strict data processing agreements with jaya77.
4.4 Law Enforcement and Regulatory Authorities
jaya77 may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required by law, court order, or in response to a lawful request. We will notify you of such disclosures where we are legally permitted to do so.
No data sales: jaya77 has never sold and will never sell personal data belonging to Bangladesh players to advertising networks, data brokers, or any other commercial third parties. Data sharing is strictly limited to operational necessity.
5. Data Retention
jaya77 retains personal data for as long as necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law:
- Active account data — retained for the lifetime of your account plus a minimum of 5 years following account closure.
- Financial transaction records — retained for a minimum of 7 years to comply with financial record-keeping obligations.
- KYC and identity verification documents — retained for a minimum of 5 years following account closure or the date of the last transaction, whichever is later.
- Game session logs — retained for a minimum of 3 years and used for dispute resolution, responsible gaming monitoring, and platform improvement.
- Marketing consent records — retained for as long as your marketing preferences remain active, plus 2 years following withdrawal of consent.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.
6. Your Privacy Rights
As a jaya77 player, you have the following rights in relation to your personal data:
- Right of access — You may request a copy of the personal data jaya77 holds about you at any time.
- Right to rectification — If your personal data is inaccurate or incomplete, you may request that it be corrected. For name or date-of-birth corrections, identity verification documentation will be required.
- Right to erasure — You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected — subject to our legal retention obligations under financial and AML law, which may prevent full erasure.
- Right to restrict processing — You may request that jaya77 restrict the processing of your data in certain circumstances, such as while a complaint is under investigation.
- Right to data portability — You may request a machine-readable copy of the personal data you have provided to jaya77 for transfer to another service provider.
- Right to withdraw consent — Where processing is based on your consent (e.g., marketing communications), you may withdraw consent at any time by updating your account preferences or contacting support.
- Right to object — You may object to processing based on legitimate interests, including profiling for responsible gaming monitoring. We will consider your objection and respond within 30 days.
To exercise any of the above rights, contact the jaya77 support team via live chat. We will respond to all verified requests within 30 calendar days. In some cases, we may ask you to verify your identity before processing a data rights request.
7. Cookies & Tracking Technologies
jaya77 uses cookies and similar technologies (local storage, session storage, pixel tags) to operate the platform, remember your preferences, maintain your login session, and analyse how players navigate the site.
Types of Cookies We Use
- Strictly necessary cookies — Essential for the platform to function. These enable your jaya77 Login session, maintain your game state, and process transactions. They cannot be disabled without breaking core platform functionality.
- Performance and analytics cookies — Used to understand how players use the jaya77 platform — which game categories are most popular, how long sessions last, and where players encounter difficulties. Data collected is aggregated and anonymised.
- Functional cookies — Remember your preferences such as language settings, previously viewed games, and notification preferences to provide a personalised experience.
- Marketing cookies — Used only where you have consented, to deliver relevant promotional content and measure the effectiveness of jaya77 campaigns. You may opt out via your account preferences at any time.
You may manage cookie preferences through your device browser settings. Note that disabling strictly necessary cookies may affect the functionality of the jaya77 platform, including the ability to log in and place wagers.
8. Data Security
jaya77 employs industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security framework includes:
- 256-bit SSL/TLS encryption across all data transmitted between your device and the jaya77 platform.
- Encrypted storage for all passwords, identity documents, and payment-related data at rest.
- Two-factor authentication options available to all registered players.
- Access controls — internal access to personal data is restricted on a strict need-to-know basis and subject to confidentiality obligations.
- Regular security audits and vulnerability assessments conducted by independent technical specialists.
- Automated fraud monitoring systems that flag suspicious login attempts and unusual transaction patterns in real time.
Despite these measures, no internet-based platform can guarantee absolute security. You are responsible for keeping your jaya77 Login credentials confidential and for notifying support immediately if you suspect any unauthorised account activity.
Data breach notification: In the event of a personal data breach that poses a risk to your rights and freedoms, jaya77 will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.
9. Minors & Age Restriction
The jaya77 platform is strictly intended for adults aged 21 years and above. jaya77 does not knowingly collect personal data from individuals under the age of 21. If we become aware that an account has been registered by or on behalf of a minor, that account will be immediately closed and all data associated with it deleted, subject to any legal retention obligations.
If you believe a minor has registered on the jaya77 platform, please notify us immediately via the support channel so that appropriate action can be taken without delay.
10. Changes to This Privacy Policy
jaya77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable law. When material changes are made, we will notify registered players via the contact information on file at least 7 days before the revised Policy takes effect. The "Last updated" date at the top of this page will always reflect the date of the most recent revision.
Your continued use of the jaya77 Services after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how your data is handled.
Our Privacy Commitments
Six ways jaya77 protects your personal data
256-Bit SSL Encryption
Every session on jaya77 is protected by 256-bit SSL encryption. All data transmitted between your device and our servers — including login credentials and payment details — is fully encrypted in transit.
No Data Sales — Ever
jaya77 has never sold personal data to advertising networks, data brokers, or any commercial third party. Your information is used solely to operate the platform and process your transactions.
KYC for Your Protection
Identity verification protects you as much as it protects the platform. KYC ensures that withdrawals go to verified account holders and that no one else can access your jaya77 funds.
Full Control Over Your Data
You have the right to access, correct, export, restrict, or delete your personal data at any time. Contact the jaya77 support team via live chat to exercise any of your data rights within 30 days.
Clear Retention Periods
We keep data only as long as legally required — financial records for 7 years, account data for 5 years post-closure. After that, all personal information is securely deleted or anonymised.
Responsible Gaming Monitoring
jaya77 uses behavioural data responsibly to identify players who may be at risk from problem gambling — and to reach out proactively with support resources. Your data helps keep you safer.
Have a Privacy Question?
Our support team is available 24/7 to answer questions about your data rights and how jaya77 handles your personal information. Or explore the platform and discover Bangladesh's most trusted gaming destination.
Read Our FAQ Explore jaya77 Casino View Terms & Conditions